Return and Refund Policy

Thank you for choosing CybroERP. We strive to provide high-quality software and exceptional customer service. If you are not entirely satisfied with your purchase, we’re here to help.

Returns

You have 18 days to return the software from the date of purchase. To be eligible for a return, your software must be unused and in the same condition that you received it. It must also be in the original packaging.

To initiate a return, please contact our customer service team at +91 9995667999. Our team will guide you through the return process and provide you with the necessary instructions.

Refunds

Once we receive your returned software, we will inspect it and notify you that we have received your returned item. We will immediately notify you of the status of your refund after inspecting the item.

If your return is approved, we will initiate a refund to your original method of payment. You will receive the credit within a certain amount of days, depending on your card issuer’s policies.

Non-Refundable Items

Please note that certain items are not eligible for refunds, including:

• Downloadable software products that have been used or activated.
• Services rendered.

Exchanges

If you need to exchange your software for the same item, please contact us at +91 9995667999. Our customer service team will assist you with the exchange process.

Shipping

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable.

Contact Us

If you have any questions about our return and refund policy, please contact us at +91 9995667999 or visit us at HSR Layout, Bangalore, India.